I have an existing 3G/4G USB dongle that is not recognized by the router. Internet Service Provider (ISP) Credentials - Dial #, Access Point Name (APN), Username, and Password to access 3G/4G serviceġ.IP Address Mode - Dynamic Host Configuration Protocol (DHCP) or Point-to-Point Protocol (PPP).3G or 4G USB Dongle Firmware or Driver version.Gather the following information before contacting Cisco for support: In case a particluar 3G or 4G USB dongle is not working with the Cisco RV215W Router, follow the steps below to troubleshoot the connectivity and contact the Cisco Support team if you need further assistance. Troubleshoot 3G and 4G USB Dongle Connectivity If the list does not contain any dongle supported for your geographic location, contact the Cisco Support team or send us an email at Resource permitting, Cisco will try to support the dongle in future firmware releases. Note: While trying to accommodate support for most of the current 3G and 4G dongles advertised by the Service Providers in different parts of the world, it may not be possible to support every 3G and 4G USB dongle. This article lists the 3G and 4G USB dongles supported by the router, as well as the troubleshooting steps to follow in case a particular 3G or 4G USB dongle is not working with the RV215 Router. This router features a Universal Serial Bus (USB) port for 3G or 4G Wide Area Network (WAN) connectivity that is perfect for remote regions or temporary connectivity. The RV215W Wirelesss-N VPN Router provides simple, affordable, and secure business-class connectivity to the Internet from small offices and remote locations.
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